Qualifications

Carrier Factory Authorized Dealer

Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need -- from tailoring your ideal comfort system to installation, service and beyond.

Look for the Carrier Factory Authorized Dealer seal of approval -- it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.

Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny -- not only for their technical expertise, but also for their business practices and customer service quality -- earn the Carrier Factory Authorized Dealers distinction.

North American Technician Excellence (NATE)

North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

Air Conditioning Contractor's Association of America (ACCA)

The Air Conditioning Contractor’s Association of America is the heating and cooling industry’s leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. We are an active member in good standing with ACCA.

ACCA QA Accreditation Program

Contractors participating in the QA New Homes Program are eligible to install systems in new home construction projects that intend to apply for the ENERGY STAR label. The program supports ENERGY STAR efforts related to the installation of heating, ventilation, and air conditioning (HVAC) systems for newly constructed Certified Homes (v3.0). This only made sense, since ACCA is the author of the ANSI-approved standards for Quality Installation and Verification Protocols on which utilities, regulators, code officials, and contractors rely for quality assurance.

Because ACCA is an organization of contractors who believe in the highest ethical standards, the QA Program was developed to be a rigorous program. Builders and regulators can rest assured that participants in the ACCA QA program are the most likely contractors to complete an actual quality installation.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.

BPI

The Building Performance Institute is the nation’s premier credentialing, quality assurance and standards setting organization for home performance professionals. Since 1993, BPI has been setting technical standards for home energy auditing and energy efficiency upgrades. We develop BPI Standards using an open, consensus-based process built on sound building science. From these standards, we develop rigorous written and field exams leading to professional certifications for individuals, companywide credentials for BPI GoldStar Contractors and quality assurance services that help raise the bar in home performance contracting.

BPI certified professionals hold over 23,000 active certifications across the nation and in three foreign countries. More than 120 state, local and utility energy efficiency programs specify BPI credentials for participating contractors, to ensure quality.